FAQs

Frequently Asked Questions

How do I receive my money each month?

Owner statements and disbursements are made each month.  The owner statements are easy to read and supply you with all the details of any deductions with explanations.  You will also receive copies of any invoices that were paid on your behalf.

How much will I need to pay to get started?

There are no start up fees.  The management fees are deducted from the rent in advance.  For example, the management fee for June will be deducted from June’s rent that is collected from the tenant.

Do you have an owner portal?

Yes, we use software called Buildium that will allow you to view your owner portal and to make contributions via ACH for work that exceeds the amount you have in your account. Access the Owner/Tenant Portal here.

Can tenants pay online?

Yes, Buildium has the ability for tenants to make online payments.  This makes for easier and more timely rent payments which is a benefit for owner and tenant.

What happens if there is a maintenance issue?

If there is a maintenance issue that exceeds $400.00, you will be contacted directly and notified of the cost so that you can approve the work.  For larger items, multiple bids will be provided for your convenience and to insure best pricing.  No work will be approved over $400.00 without your consent. ($400.00 minimum reserve is required).

Who do I contact for more information or for a site visit?

Please call us at 951-202-5116 for a site visit of your rental property.  If there is an existing tenant, all we need is the property address and we will take it from there.  An analysis will be conducted of your property to determine market rents and we will also review your current leases and addendums for compliance.

What happens if my tenant does not pay rent?

If a tenant does not pay the rent, a 3-day Notice to Pay Rent or Quit will be issued. 3 days will be counted as follows. WITHIN 3 DAYS, excluding Saturdays, Sundays, and other judicial holidays, from service of the Notice you are required to pay rent that is past due, or vacate the premises and surrender possession. If tenant will not vacate, an unlawful detainer eviction proceeding will be filed.

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